Refund policy

If you wish to request a return or exchange, please contact us by email with your order details and reason for the request.

To be eligible for a return or exchange, your item must be in the same condition that you received it, unworn or unused, with tags, and in its original packaging. You'll also need the receipt or proof of purchase.

Cash on Delivery (COD)

We do not offer Cash on Delivery (COD) as a payment option. All orders must be prepaid through the payment methods available on our website.

To start a return or exchange, you can contact us at info@manasvi.shop

Once your request is reviewed and approved, we will provide instructions on how and where to send your package. Items sent back to us without first requesting a return or exchange will not be accepted.

You can always contact us for any return or exchange-related questions at info@manasvi.shop.

Damages and Issues

Please inspect your order upon reception and contact us immediately if the item is defective, damaged, or if you receive the wrong item, so that we can evaluate the issue and make it right.

Returns & Exchanges

Returns and exchanges can be requested by raising a ticket via email at info@manasvi.shop along with your order details and the reason for the return or exchange.

All return and exchange requests are subject to review and approval by our team. Once approved, we will share the further process and instructions via email. Returns or exchanges sent without prior approval through email will not be accepted.

For any refund-related questions, please contact us at info@manasvi.shop.